Privacy Policy

Effective Date: January 1st, 2026
Last Updated: January 8th, 2026

Falls Academy is committed to protecting the privacy of families, children, and visitors to our website and programs. This Privacy Policy explains how we collect, use, store, and protect personal information.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

When you inquire about enrollment, schedule a tour, or complete a form (online or in person), we may collect:

  • Parent or guardian name

  • Child’s name and age

  • Email address

  • Phone number

  • Home address (optional)

  • Enrollment interests and preferences

  • Any information you voluntarily provide in messages or forms

B. Information Collected Automatically

When you visit our website or interact with our online forms, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referral sources (such as social media or search engines)

This information is used only for internal analytics and service improvement.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enrollment inquiries

  • Schedule tours and communicate with families

  • Provide information about programs, availability, and events

  • Improve our website, forms, and communication

  • Meet legal and regulatory requirements

We do not sell or rent personal information.

3. Information About Children

We take children’s privacy seriously.

  • We collect limited information about children only from parents or legal guardians.

  • Child information is used solely for enrollment, care, and communication purposes.

  • We do not knowingly collect personal information directly from children online.

4. Sharing of Information

We may share information only in the following circumstances:

  • With trusted service providers (e.g., enrollment software, email systems) solely to operate our services

  • When required by law or legal process

  • To protect the safety of children, families, or staff

All service providers are required to safeguard information appropriately.

5. Use of Third-Party Services

We may use third-party tools such as:

  • Website hosting platforms

  • Email or messaging services

  • Online forms (including social media lead forms)

These providers may collect information according to their own privacy policies. We encourage you to review those policies as well.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill enrollment or communication purposes

  • Meet legal, licensing, or recordkeeping obligations

Information no longer needed is securely deleted or anonymized.

8. Your Rights and Choices

You may:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your information (subject to legal requirements)

  • Opt out of non-essential communications at any time

To make a request, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Falls Academy
Email: frankie@fallsacademy.com
Phone: (919) 848 - 3675
Address: 529 Bethlehem Rd, Knightdale, NC 27545